PCTEL Customer Support

PCTEL is committed to providing exceptional customer service and support.


Antenna Products

Contact PCTEL technical support for assistance with antennas, RF ancillary products, and embedded systems.

We offer support from our manufacturing and design centers in the United States and China.

RF Test and Measurement Tools

Contact PCTEL technical support in the United States for assistance with scanning receivers, scanning receiver software, and other test and measurement tools.

Access the Customer Portal for product registration and documentation.

Warranty Information

We offer standard warranties for all of our antennas and test tools, including five-year warranties for flex scanning receivers and many of our antenna products.

We also offer extended warranties for our scanning receivers. Contact your sales representative for a quotation.

RF Test Tools Support Services

We offer repair services for RF test tool hardware. We also offer calibration services and hardware upgrades for applicable products.

Return Materials Authorization (RMA) is required before sending test and measurement equipment to PCTEL.